Turn buyers into believers.
Flat fees and flexible payment plans, designed for e-commerce teams like yours.
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Standard
For Early-Stage E-Commerce Brands
1 customer service manager
1 full-time customer service representative
Team hiring, training, and management
24-hour ticket responses, 7 days/week
Weekly check-ins and feedback reports
Human-to-human support in your brand’s voice
Up and running in 2 weeks
$7,500 / month
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Custom
Support That Scales
1+ customer service manager(s)
2+ full-time customer service representatives
Team hiring, training, and management
24-hour ticket responses, 7 days/week
Weekly check-ins and feedback reports
Review reversals and 5-star review requests
Human-to-human support in your brand’s voice
Custom onboarding timeline based on your needs
Let’s build your custom plan
“If you can turn a customer around, you develop customer loyalty for eons. It's invaluable.”
They’re going to tell their friends. They’re going to buy from you again. That makes a massive impact at scale.”
– Jordan Holmes, Helimix
Pricing FAQs
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We customize packages based on your needs—starting with dedicated management and your first customer service rep, then scaling as you grow. We'll discuss the right fit during your consultation.
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Absolutely. We love growing with our partners, whether that means adding more reps, multilingual support, or expanding to new channels.
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Yes. You get a dedicated team that learns your business inside and out, plus direct access to us for ongoing support and strategy.
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We start with a 6-month contract (because it takes time to learn your business and build the right system), then move to a rolling 3, 6, or 12-month contract.
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Book a free 30-minute consultation with us. We'll discuss your products, customers, and support needs, then create a custom plan that works for your business.
Let's build a plan that fits your business.’
Every partnership is different. Book a free 30-minute call, and we'll design a support system that works for your business—and your budget.