Give your customers what they want.
A real person who cares.
Customer service for e-commerce founders. This is where your reputation is won or lost. We provide trained, dedicated, US based support with an empathetic approach. Tickets get handled, issues get resolved quickly, and customers feel heard and valued so your brand stays protected as you grow. Caring for people isn’t just good for customers, it’s good for business.
E-commerce, meet empathy
If you care about your customers but can't give them the attention they deserve, let’s talk.
Let’s make customer service your competitive advantage.
US based support you can rely on, 7 days a week
Customers who come back—and bring their friends
More 5-star reviews (and fewer bad ones)
Negative review reversals that protect your reputation
Real customer feedback that drives innovation
An empty support inbox (finally)
Your time back to focus on what you do best
“I don't have to think about customer service anymore.”
Helimix built a community of brand advocates and freed up their founder to focus on growth.
We'll love your customers as much as you do-and build a community that loves you back.
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Retain Your Customers.
You’ve invested time and money to earn each customer. Don’t lose them to impersonal support. We create the kind of relationships AI can’t replicate. Every interaction builds trust and loyalty, turning customers into superfans who buy again, refer their friends, and strengthen your brand.
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Bad review? We’re on it.
Negative reviews don’t have to tank your sales. We track down unhappy customers, resolve their issues with genuine care, and create experiences they can’t wait to share.
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Scale without the stress.
Get your customer service team up and running in 2 weeks, with zero compromises on quality. We become an extension of your team—learning your products, sharing customer feedback, and delivering support that feels like it’s coming from you.
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We’ve got your back.
You deserve customer service that goes beyond just answering questions. We protect and promote the brand you’ve worked so hard to build.
Ready to take customer service off your plate?’
Stop losing sleep over support tickets and negative reviews. Book a call and discover how we can handle everything, so you can focus on growing your business.